FAQ

Orders

What types of cards you accept for payments?

-You can pay for your order by card (Visa, MasterCard, Discover, American Express).

When should I receive my order confirmation?

- 2 minutes after you completed your payment, we send to the email address you provided your order confirmation.

 

Shipping

What are the shipping options?

- We offer worldwide shipping options: Standard Shipping & Insurance ($4.95) and Expedited Shipping & Insurance ($14.95).

So you ship internationally and process international cards?

- Yes, we ship worldwide and also process international Credit/Debit cards.

How and where can I track my package?

- When you receive your tracking number to your email address, you can check the status of your package by visiting our courier website. Click Here and paste the tracking number. If any problem arises, please contact our team at support@davidoutwear.com.

How long does it take for my package to arrive?

- Orders shipped to North America/Europe would normally take 1-3 weeks, in case of rare delays, can take up to 5 weeks. Worldwide orders would take up to 4 weeks and it depends on each country. No matter where you are, you can order from us!

I received half of my order... any reason?

- When you order 2+ different items, it may happen you receive them separately, no need to worry as if it even happens, you'll receive them almost at the same time.

Can I cancel or edit my order?

- We know you want to receive your order as soon as possible and we are on it! Regrettably, this means that we cannot cancel or make any changes to your order. This includes: Addition or removal of items. Addition or removal of a discount code. Order cancellation request. Shipping method change.

Where do you ship from?

- David Outwear is all about stylish, trendy products to make you feel and look special. We source our products all over the world, while some of our items do come from here in the US, there are many products that are simply not available stateside, so to have a healthy collection of stylish products and to diversify our collections, we go all over the world to give you the most stylish products by finding trustworthy manufactures.

 

Returns

Returns/ Exchanges

- We offer unmatched 30 days money-back guarantee, so you can feel comfortable and stress-free while order from us. In case of return or exchange feel free to email our support@davidoutwear.com team.

If you would like to contact us regarding any matter, don't hesitate and send us a message at support@davidoutwear.com and we'll gladly assist.

We wish you an awesome day,

David Outwear